FAQ

At IMH.Watch, we specialize in sourcing authentic luxury timepieces from around the world, with a strong focus on Rolex and other high-end brands like Patek Philippe and Richard Mille. With years of experience and a trusted reputation, we ensure every watch is verified, well-curated, and competitively priced. Whether you're a first-time buyer or seasoned collector, we offer honest advice and a seamless buying experience.

Just drop us a message on WhatsApp or through our Instagram DM to schedule a private viewing. Our showroom in Kuala Lumpur is strictly by appointment to ensure a personalized experience and full attention to your needs.

All our watches go through a strict authentication process by our in-house experts. Every piece is thoroughly inspected for originality, condition, and serial number accuracy. We only deal in 100% authentic timepieces — no exceptions.

Follow us on Instagram, Facebook, Telegram, TikTok, or Xiaohongshu for daily updates on new arrivals. For a full list of available models or special requests, just send us a DM or WhatsApp — we respond fast.

We accept bank transfers (FPX/IBG), cash, and selected credit cards. All transactions are secure and documented.

Every watch sold comes with a 12-month IMH.Watch in-house warranty (unless otherwise stated). If there's a mechanical issue not caused by mishandling or external damage, we'll repair it at no extra cost. We also offer lifetime after-sales support for servicing and advice.

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